Hello Moon Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you:

• Create an account or user profile
• Use our Service, including data related to Solana blockchain transactions
• Subscribe to our newsletters, alerts, or other materials
• Request customer support or technical assistance
• Participate in surveys, contests, or other promotional activities
• Communicate with us via third-party platforms
• Provide feedback about our Service

The types of information we may collect include your name, email address, wallet addresses, password, and any other information you choose to provide.

1.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• Log Information: We collect log information about your use of the Service, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Service.
• Device Information: We collect information about the computer or mobile device you use to access our Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your interactions with the Service, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
• Blockchain Information: When you connect your wallet or otherwise interact with blockchain features of our Service, we may collect public blockchain addresses and information about transactions associated with those addresses.
• Cookies and Similar Technologies: We and our third-party providers use cookies, web beacons, and other tracking technologies to collect information about you when you interact with our Service or emails, including information about your browsing behavior and other engagement with our Service.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process and complete transactions
• Send you technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and protect the rights and property of Hello Moon and others
• Debug to identify and repair errors in our Service
• Personalize and improve the Service and provide content or features that match user profiles or interests
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
• Carry out any other purpose described to you at the time the information was collected

3. How We Share Your Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Hello Moon or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• Between and among Hello Moon and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
• With your consent or at your direction

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Public Blockchain Data

By its nature, blockchain technology creates a permanent, public record of transactions and wallet addresses. Our Service may analyze, index, and present this public data to users. Please understand that any information you submit to a public blockchain, including wallet addresses and transactions, is not private and may be accessible to anyone. We are not responsible for personal information you choose to submit to a blockchain.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with applicable laws and regulations.

6. Your Choices

6.1 Account Information

You may update, correct, or delete information about you at any time by logging into your online account or emailing us at help@hellomoon.io. If you wish to delete or deactivate your account, please email us, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

6.2 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

6.3 Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us at help@hellomoon.io. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

7. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us at help@hellomoon.io. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

Hello Moon is based in the United States, and we maintain servers in the United States and other countries around the world. The information we collect is governed by U.S. law and the laws of the countries where we operate servers. By accessing or using the Service or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the United States and other countries where we maintain servers, where you may not have the same rights as you do under local law.

9. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices and the choices available to you.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: